In the News: Modern Healthcare, Looping in 
home-based caregivers

Seniorlink was featured in Modern Healthcare on Monday for its partnership between Seniorlink's communication platform Vela and the Rhode Island Primary Care Physicians Group. Vela, a HIPAA-secure communications software, connects care teams with family caregivers and patients so they're able to easily share images, videos and send messages in real-time. 

Via Modern Healthcare:

"The physicians group, which says it cares for over 150,000 patients, recently sought to ease that communication burden and turned to Seniorlink, with which it partners. The company's Vela software, which complies with HIPAA, serves as a platform for everyone involved in a patient's care to send text messages, images, files, videos and other formats, keeping in touch when the patient is not in a medical facility.

Vela provides a shared calendar that helps people involved stay on top of appointments. The messaging platform also allows for a more efficient and documented way for a case manager to make sure a patient is taking the right medications by informing the patient's entire care team and family.

And that includes the patient's home caregivers, who might otherwise be left out of the communication with the patient's medical care team. “No other application that we came across meaningfully integrated the caregiver as part of the care team,” said Noah Benedict, chief operating officer of the Rhode Island physicians group, which is now a partner client of Seniorlink. “It was always a logistical hurdle.”"

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