In the News: With Telehealth, R.I. Docs Open a Portal to the Entire Care Team

Seniorlink's virtual health care collaboration platform, Vela, was featured in mHealth Intelligence about the recent pilot program between Vela and the Rhode Island Primary Care Physicians Corp. (RIPCPC). The partnership connects everyone involved in a patient's care clear and real-time communication in a HIPPA-secure environment. 

Via mHealth Intelligence 

"The RIPCPC, which represents some 150 primary care and 200 specialty care physicians in the Ocean State, recently opened up that virtual care room to its members with the adoption of Seniorlink’s Vela platform. The telehealth technology gives providers a link to medical records, HIPAA-secure messaging tools, calendar and task-sharing options and asynchronous audio and video sharing.

More importantly, Benedict says, the platform pulls in not just doctor and patient, but all the members of the care team, including pharmacies, long-term supports and services, nurse care managers, patient advocates and family members and friends involved in the patient’s care.

“If you’re not including whoever’s responsible for different aspects of care, you’re really missing out on an opportunity to help the high-risk care member,” he says. “It makes sense to have everyone on the care team involved in that conversation.”

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Benedict says the platform might also help the care team gather important information that a patient might not recognize or be able to provide, such as changes to the physical or cultural environment that might subtly affect one’s health.

“Through this portal, you’re making a meaningful connection to the patient, the caregiver and their environment,” he says, adding that his organizations care teams “are getting information that you just never would have received before.”"

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