Seniorlink Privacy Policy

(Revised: April, 2015) 

Seniorlink and its affiliated entities, (Caregiver Homes, “the Company,” “we” or “us”) is committed to protecting the privacy and security of information about you. This policy addresses how we handle and protect your personal information when you use the Seniorlink or Caregiver Homes website, or a related websites controlled by Company (the “Site”). This Privacy Policy will explain only how we collect, access, use, and disclose information about you for the services provided in and through this Site (the "Services").  By using the Services you consent to this Privacy Policy.

Information We Collect

  • Personal Information

We may collect information you provide us if you sign up for or request certain services from us on our Website.  If you are interested in learning more about Seniorlink and the services and products we offer, we may ask for your name, address, email address, and telephone number.

  • Usage Data

We automatically collect usage information regarding how Third Parties and other users access and use the Services (“Usage Data”). For example, we may automatically collect information on the device you use and your location, the type of web browser you use, your Internet Service Provider, your IP address, the pages you view, the functions you utilize, the time and duration of your visits, crash logs and other information relating to your use of the Services. We use this information to analyze trends, administer the Services and Company's businesses, troubleshoot any user problems, and to enhance and update the Services. In addition, we may disclose Usage Data to other parties for research, general marketing administration, or other purposes. Other than as set forth in the “Other Transfers” and "Support Services" sections of this Privacy Policy, we do not, however, sell any information that would identify you (such as name, address, or social security or patient numbers) or that would contain sensitive information about you such as credit card numbers.

  • Activity Data

When you provide or we collect information, or carry information between users, we may process and store such data and other related information (“Activity Data”) in order to provide these Services to you. Some Activity Data may be retained or not completely deleted. Accordingly, we cannot and do not guarantee that the Activity Data will be completely deleted and therefore any Activity Data that you send or allow to be accessed is sent or provided at your own risk. 

Cookies and Do Not Track

Like many other websites, we use cookies (a small, removable data file that is stored by the web browser on your computer that identifies your computer and browser when you visit our Site or use our Services) on the Site and in conjunction with other Seniorlink services . We do not use cookies to collect Personal Information but rather to improve the quality of the Services. Most web browsers and our applications are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that certain features of the Site may not function if you delete or disable cookies. Some of the Service Providers (as defined below) that we work with may use their own cookies in connection with the services they perform on our behalf. The Site’s cookies do not access a user’s hard drive to collect any information stored on the hard drive.

Additionally, your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time, which means that we collect information about your online activity while you are using our Services. We do not collect online activity after you leave our Services.

How We Use the Information We Collect and When We May Share that Information

As a general policy, we use Personal Information and Activity Data for internal purposes only. We will not disclose Personal Information or Activity Data to third parties without your consent, except as explained in this Privacy Policy. Other than as set forth in the “Other Transfers” and Support Services sections of this Privacy Policy, we will not, however, ever sell information that identifies you without your explicit consent.

Support Services

The Company may use your Personal Information to contact you regarding the Services. For example, we may message you or provide a notification through an application to let you know about new releases, patches and other updates to the Services.

From time to time, we may establish business relationships with other businesses that we believe are trustworthy and who have confirmed that their privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, customer relationship management and data storage and management. We provide our Service Providers with only the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information and Activity Data from unauthorized access, use or disclosure. Service Providers are prohibited from using Personal Information or Activity Data in any other manner than as specified by Company.

We may also work with third party marketing and advertising companies. These companies may collect and use information about your use of the Services in order to provide advertisements about goods and services that may be of interest to you or for direct marketing campaigns. Advertisements may be shown via the Services or third party websites. These companies may place or recognize a unique cookie on your computer or device or use other similar technologies. 

Standard Analytics Information

We may use and disclose to third parties certain Usage Data regarding the Services. We use certain Service Providers to help analyze how users use the Service. They may use cookies to collect information such as how often users visit the Service, what pages they visit, and what other sites they used prior to coming to the Service. We use this information to improve our Service. A Service Provider may plant a persistent Cookie on your web browser or device to identify you as a unique member the next time you visit the Service. 

Other Transfers

We may share Personal Information, Usage Data and Activity Data with businesses controlling, controlled by, or under common control with Company. If Company is merged, acquired, or sold, if Company acquires a new business unit or affiliate, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information, Usage Data and Activity Data in connection with such transaction without your further consent.

Compliance with Laws and Law Enforcement

The Company cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose Personal Information, Usage Data, Activity Data, and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order) or enforceable governmental request; (b) enforce the Terms of Service, including, but not limited to, investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; (d) comply with health monitoring and reporting requirements or recommendations; or (e) protect against harm to the rights, property or safety of Company, its users or the public as required or permitted by law.

Be Careful How You Share Your Own Information

Certain Profile information, including your name, location, and any video or image content that you have uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for our services. Please remember that any content you upload to your Profile, along with any Personal Information or content that you voluntarily disclose online or through the Services in a manner other users can view (in calendar events, in messages and chat areas, etc.) becomes publicly available to these other users, and can be collected and used by these other users, and transferred or made public without our consent.  You agree that any use or disclosure of your Personal Information or any other content by another user of the Services is not a use or disclosure by us. Your user name may also be displayed to other users if and when you send messages or comments or upload images or videos through the Services, and other users can contact you through messages and comments. We do not control the policies and practices of any other third party site or service.

Additionally, when you share information with third parties, using the Services or otherwise, that information may be passed along or made public by others. Therefore, anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.

Security

Company is committed to protecting the security of your Personal Information. We employ reasonable security measures designed to protect your Personal Information from unauthorized access. Regardless of our efforts, no data transmission over the Internet or other network, including any of Company’s services, can be guaranteed to be 100% secure. Accordingly, we cannot and do not guarantee the security of any information you transmit on or through the Services, and any information you transmit is sent at your own risk.

Where Information Is Maintained

Please be aware that your Personal Information and Activity Data may be transferred to and maintained on servers or databases located outside your state, province, or country. By using the Services, you agree that the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States.

Changes to the Privacy Policy

We may periodically change this Privacy Policy. If we decide to change this Privacy Policy, we will inform you by posting the revised Privacy Policy on the Site, within the Application or otherwise. Those changes become effective upon posting, the date of which is shown as the “Revised On” date in the revised Privacy Policy. You should check back to this page regularly for any changes in our Privacy Policy. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected. By continuing to use the Services, you agree to be bound by the revised Privacy Policy. However, in the case of a material change of this Privacy Policy (for example, a change in the use of data that we have already collected), we will request your express consent to the new use.  If you do not agree to a change in our Privacy Policy, your sole recourse is to cease all use of the Site and Service.

Contacts:

Seniorlink, Inc.
120 St. James Avenue
Boston, MA 02116
617-456-3700