Seniorlink has been serving families for 20 years. We recognized from the start that family caregivers are the eyes and ears of the healthcare system. They have the trust of their loved ones, and they are close enough to them to provide the support that they need. Through our experience, we have found that by leveraging the family caregiver, not all complex care needs to take place in a clinical setting — they can be handled at home.
The Care Coach supports family caregivers and their care recipients through a combination of empathy, technology, and proven methods of care. This individual provides dedicated support, education, and guidance to caregivers, giving them tools and confidence to enable better care for loved ones at home.