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Family takes care of family.

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Our story

Meet the leadership team:

Tom Boelson

Thomas Boelsen is Chief Financial Officer at Seniorlink. For over 35 years Tom has held financial leadership and consulting roles at leading health care services companies in a range sectors including home care, palliative care, hospice, and pharmaceutical support services. Tom's previous roles include Chief Financial Officer at Carecentrix, a home health coordination company, and Chief Financial Officer at Olsten Health Services, now Gentiva, the nation's largest provider of home health, hospice and community care services.

Tricia Craig

"I stand with the Caregiver Nation by collaborating with the Seniorlink team to provide excellent services, support, and technologies that keep care at home." As Chief of Staff, Tricia is responsible for streamlining strategic initiatives, overseeing program management, aligning objectives, and partnering with the leadership team to advance Seniorlink’s strategy and extend the caregiver movement. Prior to Seniorlink, Tricia led enterprise transformation initiatives at Tufts Health Plan/Point32Health across multiple lines of business (Medicaid, Medicare, Commercial). Her key areas of focus were Harvard Pilgrim Health Care integration, pharmacy operations, medical/behavioral health integration, and utilization management. She has held other leadership positions in information technology and financial services as well over the past 20 years. Tricia has served as a volunteer long-term care ombudsman in Massachusetts, advocating for older adults' right to live with dignity and respect. She earned her MBA from MIT’s Sloan School of Management.

E. Byron Hensley Jr.

"I stand with the Caregiver Nation by revering the dignity and importance of caregiving as I recognize its life changing force." Byron founded Seniorlink to provide elders and those living with disabilities with the choice to receive care at home. The business idea was born out of the The MENTOR Network model, which Byron founded to support families caring for troubled teens and developmentally disabled adults. MENTOR now operates in 35 states generating $1.5 billion in annual revenue. Byron recognized the need for better care options when he witnessed his grandfather's loss of independence upon moving to a nursing home. His resulting belief - that every person has the right to age with dignity, including the option to live out his or her life at home - was the impetus for Seniorlink's founding in 2000.

Stephen Hess

"I stand with the Caregiver Nation because I believe that ubiquitous connectivity and well-designed software can be key for engaging caregivers in the health outcomes of their aging family members." As the Senior Vice President of Product and Technologies, Stephen brings over twenty years of experience translating complex end-user needs into high quality software products. He is focused on managing a world class R&D team and the agile processes that allow Seniorlink to develop and innovate technology solutions to meet client needs in a rapidly evolving market. A self-described "product guy" Stephen has held senior product roles in several industries. He was Vice President of Products and Solutions at NaviNet, Vice President of Products and Strategy at Ipswitch, and has held product and strategy roles in several of the world's largest infrastructure software companies including Oracle, Red Hat, and BEA Systems. Stephen's educational background and career passion has led him to always put the user first, and develop software that meets complex needs in surprising and innovative ways. His teams blend the art and science of product R&D by first understanding what clients and users need, and then managing the art of the possible with the best technologies available.

Matt Marek

"I stand with the Caregiver Nation in service of families caring for loved ones." As President and CEO of Seniorlink, Matt is responsible for strategy, culture, and overall company performance. Prior to Seniorlink, Matt served as President and CEO of Further, one of the largest Health Spending Account administrators in the country. Matt also served in numerous other executive positions, including Chief Marketing Officer and Chief Sales Officer for Blue Cross and Blue Shield of Minnesota. Matt holds a bachelor’s degree in business administration and finance from the University of Wisconsin-River Falls. Matt is a former board member of the Y of the North, The Consortium Health Plan, CCS TPA, and Blue Cross Financial. He is also a 2011 recipient of the Minneapolis/St. Paul Business Journal’s 40 under 40 Award.

Amy McConnell

"I stand with the Caregiver Nation by creating and enabling a corporate culture of compliance and privacy that gives caregivers peace of mind that we are following the law and that their data and their loved ones' data is protected." As Chief Compliance & Privacy Officer, Amy oversees all regulatory, privacy and compliance matters for the organization. She provides guidance and oversight of various related programs and activities, including critical certifications and accreditations. Amy is a licensed attorney with experience in health care and state-based compliance. Prior to Seniorlink, Amy worked for NantHealth, Inc., a healthcare IT company offering payer/provider collaboration solutions. At NantHealth, Amy was the Director of Corporate Compliance and Privacy Officer, where she created the foundation of compliance, ethics, and privacy programs for the company. Previously, she worked as Senior Counsel for the Massachusetts Office of the Inspector General as well as Assistant Attorney General for the Tennessee Office of the Attorney General. Amy holds a JD from Northeastern University and a bachelor's from William and Mary.

Rachel M. Richards

“I stand with Caregiver Nation by valuing family caregivers for their many contributions, and by enabling States and managed care organizations to deliver solutions that support caregivers to do what they do best.” Rachel leads Seniorlink's business development activities in government programs working primarily with State Medicaid agencies and managed care organizations to implement solutions that support family caregivers. She also develops and implements our engagement strategy with State and Federal agencies. Her career in health care administration includes more than 20 years with the Commonwealth of Massachusetts' Executive Office of Health and Human Services. Rachel served a dual role as the Director of the Office of Long Term Care for the Medicaid agency and as Assistant Secretary for the Executive Office of Elder Affairs, directing the administration of Medicaid, State, and Federally-funded programs that deliver home, community and institutional long-term services and supports for older adults and people with disabilities through fee-for-service and fully-integrated (Medicaid and Medicare) delivery systems.

Thomas Riley

"I stand with the Caregiver Nation because caregivers are all around us. They commit selflessly and serve as the foundation of our health care system." Tom Riley served as CEO of Seniorlink from 2009-2021, bringing his vision and expertise to the next generation of innovative care. As Chairman of the Board, he remains committed to enriching the lives of caregivers and their families. He brought more than three decades of leadership experience in health care services and proprietary education to Seniorlink as a former board member and interim Chairman/CEO of Brown schools, which provides specialized residential treatment and education programs for at-risk youth. Tom was also CEO of Care Advantage, a provider of high-cost case management services, and he served as CFO and CEO of MENTOR. In 2017, Tom was appointed to Massachusetts Governor Charlie Baker's inaugural Council to Address Aging. Comprised of leaders across public and private sectors, the Council focuses on developing a plan to improve efforts to support healthy aging in Massachusetts, and achieve the goal of making the Commonwealth the most age-friendly state for people of all ages.

Mary Schafer

Mary leads Seniorlink’s People and Culture activities. She is responsible for creating and continuously improving programs and practices that drive an inclusive and sustainable workforce. Her work is rooted in a commitment to talent development and a positive employee experience where employees are empowered and inspired to bring their best to work each day. Influenced by watching her mom care for her mother suffering from dementia, Mary stands with the Caregiver Nation by cultivating a culture committed to building, engaging and developing high-performing teams that are passionate about making an impact in support of caregivers and their families. Mary has been working in the human resources field for over 30 years, building and driving people strategies, programs and practices that align with company strategy. Since joining Seniorlink, two of Mary’s top initiatives include development of the Health and Wellness Program and Seniorlink’s Leadership Development Program, both the first of their kind for the company. Over the last 24 years, Mary has occupied a human resources role in the healthcare field, working for companies that impact the communities we live in. Prior to Seniorlink, at New England's leading not-for profit health plan, Harvard Pilgrim Health Care, Mary was a member of the HR leadership team responsible for building innovative human resource strategies aligned with corporate business goals. The team's work led to the plan's inclusion on the Boston Business Journal's "Best Places to Work" list for 13 consecutive years.

Katie Tardiff

“I stand with the Caregiver Nation because I am passionate about helping individuals with complex needs live at home for as long as safely possible by supporting their caregivers through high quality clinical programs and innovative models of care.” Katherine Tardiff is a Gerontological Nursing Practitioner with over 17 years’ experience providing clinical care and holding leadership positions in provider and payer healthcare organizations. She is passionate about providing person-centered care for older adults and their caregivers and helping them to live in their community for as long as safely possible. In her current role, Katherine led efforts resulting in Seniorlink's Caregiver Homes becoming the first organization in the U.S. to be awarded the three-year Accreditation status for Case Management with Long Term Services and Supports (LTSS) Distinction. Her background as a Gerontological Nurse Practitioner has provided her the foundation to offer unique clinical insights into the quality and operational aspects of Home and Community-Based Services (HCBS), both from a provider and payer lens. Prior to Seniorlink, Katherine was the Senior Manager of Clinical Operations for Tufts Health Plan Senior Care Options (SCO), a health plan designed to support the needs of older adults who are eligible for Medicaid.

Kelli Tungate

“As a caregiver, I stand with Caregiver Nation and the millions of families seeking support to care for their loved ones. I have lived their need for Home and Community-Based services and I commit to this organization and caregivers nationwide that I will do all that I can to support them and the monumental responsibility that they have assumed.” Since joining Seniorlink in 2014, Kelli has been a passionate and influential leader who has contributed to the exponential growth of Seniorlink services in roles that include State Director, Executive Director, Regional Vice President and Senior Vice President. Her commitment to supporting family caregivers stems from her personal experience as a caregiver and her passion for commitment to excellence and quality of care. Kelli has over 25 years of experience working with older adults and individuals with developmental disabilities and her goal is to reach as many family caregivers as possible to share the resources available to them. Prior to joining Seniorlink, Kelli spent eighteen years working for CICOA Aging & In-Home Solutions, the largest Area Agency on Aging in Indiana, where she served as the Chief Operating Officer. An Indiana native, Kelli and her wife, Michelle enjoy travel, time with friends and committing their resources to those that need and deserve a hand-up.